When I was looking into starting a new franchise business, I first met Craig Wells. Working with him was a game-changer. Craig always followed through on any promise he made. He wasn’t pushy, rather always made sure I was comfortable and satisfied. Craig’s strong ethics, his ability to listen, wise advice, and his desire to find solutions are what make him so great to work with. I felt reassured that I was making a good decision because of the process that Craig took me though to help me make a decision. Craig is a very genuine person who is a pleasure to work with. I don’t think Craig has customers for very long – his customers become friends. I am glad that I can say that I went from being a customer, to being a friend as well.